Privacy Policy

Last Updated: January 9th, 2025

1. Introduction

Bindi ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of information:

  • Personal details (e.g. name, email address)
  • Account and login information
  • Usage data and interaction logs, including feature visits, errors, downloads, subscription events and optional pricing feedback
  • Content submitted to the Service
  • Technical data (IP address, device type, browser)

3. How We Collect Information

Our first-party product analytics links activity to your account when signed in, and uses a random browser identifier stored in your session for up to 90 days to understand referral sources and signup journeys. It records page and feature names, campaign labels and referral domains, rather than full URLs, lesson content or student records. Pricing feedback is optional. Subscription cancellation reasons are recorded when provided through our payment provider.

We collect information when you:

  • Create an account
  • Use the Service
  • Communicate with us
  • Interact with AI-generated features

4. Use of Information

We use your information to:

  • Provide and improve the Service
  • Operate AI features
  • Maintain security and performance
  • Communicate with users
  • Comply with legal obligations

5. AI and Data Processing

You acknowledge that:

  • Content you submit may be processed by AI systems
  • AI outputs may be generated based on your inputs
  • We may use anonymised or aggregated data to improve the Service

We do not guarantee the accuracy or retention of AI-generated outputs.

6. Disclosure of Information

We may disclose information:

  • To service providers and infrastructure partners
  • Where required by law
  • To protect our legal rights
  • In connection with a business restructure or sale

We do not sell personal information.

7. Data Storage and Security

We take reasonable steps to protect personal information, however:

  • No system is completely secure
  • Data transmission is at your own risk
  • We do not guarantee permanent data storage

8. Overseas Disclosure

Your information may be stored or processed outside Australia (e.g. cloud infrastructure providers). We take reasonable steps to ensure overseas recipients comply with applicable privacy standards.

9. Access and Correction

You may request access to or correction of your personal information by contacting us.

10. Retention

We retain personal information only for as long as necessary for the purposes outlined in this Policy.

11. Complaints

If you have concerns about privacy, contact us at: hello@bindi-ai.com

12. Changes to This Policy

We may update this Privacy Policy at any time. Continued use of the Service indicates acceptance.

13. Contact Information

For questions regarding this Privacy Policy, please contact: hello@bindi-ai.com